customer.relations@RadioShack.com
Hello,
I was browsing the Radio Shack located in XXXXXXX,XX with-in the XXXXXX XXXXXX mall.
there was a male Rep and a female Rep and they were playfully flirting/rough housing.
Also, I was asking a question regarding the Microsoft " Zune " Portable Music player.
The Male Associate mentioned that apple products are garbage and that he can't believe
how " stupid " Radio Shack is for not carrying the Zune ,over the garbage iPods.
It seems every time i am in a radio shack there is always none to maybe one or possibly two customers.
I don't think you understand how serious this is.
I am no longer compelled to step into a Radio Shack ever again.
The Service is offensive, The Products are Cheap/Chineese, Prices are way
over priced..
Do you want to end up OUT of Business? This is the direction the company is heading
nobody cares about Radio Shack. To deal with experiences like mine, no wonder!
I am going to be posting this to the DIGG.COM and this email will spread very quickly.
Your only option is to Make Radio Shack the place to go. Great Products, Great Prices,
it's going to get worse before it gets better. Or it will just fail all together.
Thanks,
Ps: i walked into the " Dollar Tree " and i purchased what i needed a USB Cable that Goes from the computer
to a Digital Camera... At Radio Shack it was $19.99, i got it at the " dollar tree " for One Dollar plus tax.
And AA alkaline Batteries for 16pk for one dollar also.
1 comment:
I actually work at the shack, and you pose all valid points. Our prices may be a bit steep at times, but you have to realize, you're paying for the service as well. I bet the clerk at the Dollar Tree couldn't tell you much about the products you're buying. It kills me when people go get their electronics from Wal-Mart and then run to us for help operating them. As for the associates being idiots...you'll have that in any retail situation, as with a lot of stupid policies. Ohh, and we do carry the Zune, but since it's fairly new, a great deal of accessories aren't available for it yet, so we don't store-stock them, but most of what is available for the zune, including the zune itself is available at radioshack.com . Nice blog though, the Shack can be "the man" at times, so keep it in line.
Post a Comment